Privacy Policy

GDPR Summary

  • All servers are located in UK.
  • All data is processed in UK and EU.
  • Data sent for conversion is never retained on our servers.
  • Generated PDF is immediately returned to the user and never retained on our servers.
  • We do not share any information with any third parties.
  • We provide SSL encryption for communication to our API.

General Information
SelectPdf, (referred to hereinafter as “SelectPdf”, “we”, “us” or “our”) maker of certain software products (namely “SelectPdf Library for .NET” and “SelectPdf Online API”), is committed to protecting the privacy of those individuals who visit our websites and register to use our products and services. This policy describes our privacy practices and how we use and collect the personal information that you share with us when browsing our websites and/or registering for our products.

Information Gathering and Usage
We collect the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. We seek to provide you with choices in how and when your personal information is shared, and as such, we will not share or sell your personal information to other organizations for commercial purposes, except to provide products or services you’ve requested, or when we have your permission. You may exercise your choice to have disclosure of personal data limited by contacting us at support@selectpdf.com.

When you register for our products, we ask for information such as your name, company name and email address. We use the collected information for the following general purposes: products and services provision, identification and authentication, services improvement, contact, marketing (as described below) and research. Any of the accounts you create with us may be updated/deleted by contacting us at support@selectpdf.com.

Changes To Your Personal Data
If you are a user of our websites or products, we retain your information for as long as your account is active or as needed to provide you services, subject to our storage requirements. We will retain and use your information as necessary to offer services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you are user of our products and would like an opportunity to update, correct or delete, your personal data, please contact us at support@selectpdf.com. We will respond to your request to access and/or removal within 30 days. If you are an EU person and your personal information was submitted to us by another party, you may request access to, and the opportunity to update, correct or delete, such personal information, by contacting the business that provided your personal data to us.

Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required to use many of our products and services. We use cookies to record current session information and to trigger automated account sign outs after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. You may set your browser to notify you when cookies are sent or opt-out of cookies altogether, but note that some features of our products may not function correctly if cookies are disabled.

Remarketing
SelectPdf may also use 3rd party vendor re-marketing tracking cookies. This means we may continue to show ads to you across the Internet if you’ve visited our website. As always we respect your privacy and are not collecting any identifiable information through the use of 3rd party remarketing systems. The third-party vendors we use will place cookies on web browsers in order to serve ads based on past visits to our website. Third party vendors use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.
You may opt out of cookies by visiting the sites of third-party remarketers. To obtain a list of third-party remarketers used by us, you may contact us at support@selectpdf.com. You may also be able to turn-off cookies by adjusting the appropriate settings in the browsers you use. In addition, you may be able to opt out of certain third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Use Of Your Identity For Marketing Purposes
You hereby grant to SelectPdf permission to identify you as a customer, to use your identity in connection with proposals to prospective customers, to hyperlink to your website’s home page, to display your logo on our websites, and to otherwise refer to you in print or electronic form for marketing or reference purposes.

GDPR & EU-US Privacy Shield Compliance
SelectPdf complies with GDPR. In addition, SelectPdf complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.
In compliance with the EU-US Privacy Shield Principles, SelectPdf commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact SelectPdf at: support@selectpdf.com.

Data Storage
SelectPdf uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. SelectPdf servers are located in UK. Although SelectPdf owns the code, databases, and all rights to our applications, you retain all rights to your data. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, SelectPdf is potentially liable.
For users of SelectPdf Online API product, when you send data to SelectPdf, we do not retain any copy of your input and output documents.

Regulatory Body
SelectPdf is subject to the investigatory and enforcement powers of the European Union.

Changes To The Privacy Policy
SelectPdf may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your product account or by placing a prominent notice on our site.